Frequently Asked Questions
Everything you need to know about shopping for your perfect workspace at Office Chairs Unlimited.
What is the standard shipping time for office furniture?
Most of our in-stock chairs ship within 1-2 business days. Delivery typically takes 3-7 business days depending on your location. Larger items, like desks or conference tables, may require freight shipping which can take slightly longer.
Does my office chair come with a warranty?
Yes, all products sold at Office Chairs Unlimited come with a manufacturer's warranty. Most of our professional-grade seating carries a limited lifetime warranty covering the frame, cylinders, and control mechanisms.
What is your return policy if I find the chair uncomfortable?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery. Please note that items must be in their original packaging, and return shipping costs may apply.
Do you offer bulk discounts for corporate or commercial orders?
Absolutely. We specialize in outfitting entire offices. For orders of 10 items or more, please contact our sales team directly for a custom quote and volume-based discounts.
Will my chair arrive fully assembled?
To ensure the lowest shipping costs and prevent damage, most chairs ship RTA (Ready To Assemble). Detailed instructions and tools are included, and most models can be put together in 15-20 minutes.
How do I know if a chair is suitable for my height and weight?
We provide detailed specifications for every product, including seat height range and weight capacity. We also feature a specific 'Big & Tall' collection for users requiring reinforced frames and wider dimensions.